• Sr. Sales Operations Specialist

    Job Location US-CA-Diamond Bar
    Job ID
    Sales Operations
    Regular Full-Time
  • Concentrus is an equal opportunity employer.

    Job Summary

    Plan, direct, coordinate the Sales Operation functions, process and management of administrative roles.


    Role and Responsibilities

    ·         Own all Sales Operations Team Functions

    ·         Generate and build relevant operational documentation and processes  

    ·         Monitor operations to ensure organizational goals are met

    ·         Formulate policies, manage daily operations and plan the use of materials and tools

    ·         Owns Billing and all functions/processes associated with hourly project and overall billing

    ·         Review and analyze sales data and processes and identify process improvement opportunities

    ·         Lead special projects

    ·         Manage all proposals

    ·         Work with Legal Team on contracts and compliance



    Working Conditions

    (Typical office conditions include the below.)

    ·         Able to sit and work at a computer keyboard for extended periods of time.

    ·         Able to stoop, kneel, bend at the waist and reach on a daily basis.

    ·         Able to lift and move up to 20 lbs. pounds occasionally.

    ·         Hours occasionally exceed 40 hours per week.


    Licenses, Certifications of Designations

    None required



    Other duties as assigned


    Qualifications and Education Requirements

    Bachelor’s degree required.   

    Minimum 5 years of experience in  Supervising Sales Operations and Process Management Groups


    Company Conformance Standards

    ·         Emphasis Direct and Kind:  Pillars – Character and Maturity

    ·         Emphasis People and Results:  Pillars – Competency and Passion

    Required Skills

    ·         Advanced Level Microsoft Office Suite (Excel, PPT, Word, Outlook)

    Preferred Skills

    ·         Netsuite Experience


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